About Us

Welcome to BIL & Eesh Ltd, a UK-based leader in AI-driven solutions, bespoke software development, and advanced IT services, dedicated to transforming the real estate and food & beverage (F&B) industries. Headquartered in London, we operate with a 100% remote delivery model, empowering businesses worldwide with AI Chatbots, AI Analytics, tailor-made Software Development, ITECH Consultancy, Cloud Computing, Network Integrations, ERP Specialization, and ongoing Monthly Retainer support. Our mission is to enable small and mid-sized enterprises to compete with industry giants through accessible, scalable, and ethical technology solutions.

Our Story 

Founded in 2020 by Shoaib Khokhra, BIL & Eesh Ltd was born from a vision to revolutionize real estate and F&B sectors by bridging the technology gap with innovative solutions. Initially focused on AI-powered chatbots to streamline customer interactions, we expanded to meet broader industry needs. We introduced AI Analytics for data-driven insights, followed by tailor-made Software Development to deliver custom solutions like CRM integrations and workflow automation. Our ITECH Consultancy service was launched to guide businesses through digital transformation, while the Monthly Retainer ensures sustained performance and compliance.

Recognizing the demand for robust IT infrastructure, we integrated Cloud Computing to provide scalable, secure hosting solutions, Network Integrations to enhance system connectivity, and ERP Specialization to optimize enterprise resource planning for operational efficiency. From our UK base, we’ve grown to serve over 50 clients across the UAE, UK, and beyond, maintaining a fully remote, client-centric approach that reflects our commitment to accessibility, innovation, and excellence.

Our Mission

At BIL & Eesh Ltd, we empower real estate and F&B businesses to thrive in competitive markets by delivering intelligent, tailored technology solutions. Our goal is to simplify complex operations, enhance customer engagement, ensure regulatory compliance, and optimize infrastructure through AI, custom software, cloud, and ERP systems, all while prioritizing ethical practices and seamless remote delivery.

Our Services

• AI Chatbots: Custom-built, intelligent chatbots that automate customer interactions, delivering personalized engagement for real estate and F&B businesses, handling over 1 million queries with up to 50% faster response times.

• AI Analytics: Advanced data-driven tools that uncover actionable insights, enabling optimized operations and informed decision-making with up to 35% efficiency gains.

• Tailor-Made Software Development: Bespoke software solutions, including CRM integrations and workflow automation, designed to address unique business challenges and drive scalability.

• ITECH Consultancy: Strategic guidance for digital transformation, helping businesses align AI, software, and IT infrastructure with growth objectives and navigate regulatory landscapes.

• Cloud Computing: Scalable, secure cloud solutions that enhance operational flexibility, reduce costs, and ensure data accessibility for real estate and F&B businesses.

• Network Integrations: Seamless integration of IT systems to improve connectivity, data flow, and operational efficiency across business platforms.

• ERP Specialization: Customized enterprise resource planning solutions to streamline inventory, supply chain, and financial operations, tailored for real estate and F&B workflows.

• Monthly Retainer: Ongoing support to keep your AI, software, cloud, and ERP systems updated, compliant, and performing at peak levels with dedicated remote assistance.

Leadership at BIL & Eesh Ltd

Our leadership team drives innovation and client success with deep expertise in AI, software engineering, and IT strategy.

• Shoaib Khokhra – Founder & CEO Shoaib holds a Master’s in Computer Science (2005) with a specialization in software engineering. With over 20 years of experience in tech entrepreneurship and digital transformation, he leads our strategic vision, overseeing AI Chatbots, Analytics, Software Development, Cloud Computing, Network Integrations, and ERP Specialization. His passion for empowering SMEs has scaled our solutions to diverse markets, ensuring ethical innovation and measurable ROI.

• Sarah Al-Mansoori – Head of Consultancy & Operations Sarah, a certified PMP with 10 years in business strategy and GCC regulatory compliance, leads ITECH Consultancy and Monthly Retainer services. Her expertise in real estate and F&B operations delivers customized solutions with up to 35% efficiency improvements.

• Dr. Rajesh Kumar – Lead AI Engineer & Advisor Rajesh, with a Master’s in Data Science from Stanford and published research in predictive modeling, architects our AI Analytics and compliance tools. His expertise ensures zero-downtime deployments for global clients.

Meet the Team

Our diverse, remote team of innovators, engineers, and strategists is united by a passion for transforming real estate and F&B industries.

• Ayesha Khan – Senior Software Developer With 8 years of experience, Ayesha leads tailor-made Software Development, delivering CRM integrations and automation for 20+ real estate firms, boosting lead conversions by 25%.

• Omar Farooq – AI Chatbot Specialist Omar, a machine learning engineer with 6 years of experience, designs AI Chatbots that have reduced response times by 50% for clients like a Dubai-based restaurant chain.

• Lina Hassan – Data Analyst & Compliance Lead Lina supports AI Analytics and compliance tools, helping 15 F&B clients achieve zero violations in Q3 2025 audits with her regulatory expertise.

• Priya Sharma – Client Success Manager Priya, with 5 years in customer relationship management, drives Monthly Retainer support, improving client satisfaction scores by 40%.

• Vikram Singh – Cloud & Network Specialist Vikram, with 7 years in cloud architecture and network systems, leads Cloud Computing and Network Integrations, enhancing system connectivity and scalability for 10+ clients.

• Amira Khalid – ERP Consultant Amira, with a background in enterprise systems, specializes in ERP solutions, streamlining inventory and financial operations for F&B clients, reducing waste by 30%.

Our Team Culture

Our culture at BIL & Eesh Ltd thrives on collaboration, innovation, and inclusivity within a 100% remote environment. We foster a learning-driven atmosphere where diverse perspectives from the UK, UAE, India, and beyond shape client-focused solutions. Key pillars include:

• Empowerment & Growth: Regular training in AI, cloud, and ERP technologies, with mentorship from leaders like Shoaib and Rajesh, ensures our team stays cutting-edge.

• Diversity & Inclusion: We celebrate global perspectives, tailoring solutions for varied real estate and F&B needs.

• Client-Centric Innovation: Weekly syncs refine our AI, software, cloud, and ERP offerings based on client feedback.

• Remote-First Agility: Advanced collaboration tools support flexibility and work-life balance, enabling seamless delivery.

• Sustainability & Ethics: We uphold ethical AI and IT practices, ensuring transparency and accountability.

What Has Our Team Accomplished?

Our team has deployed AI, software, and IT solutions to over 50 real estate and F&B businesses, automating 1 million+ queries via chatbots, boosting efficiency by 35% through analytics, and ensuring 100% compliance in audits. Our Software Development and ERP projects have streamlined operations for 20+ clients, while Cloud Computing and Network Integrations have enhanced scalability for 10+ firms. ITECH Consultancy has guided 15 businesses through digital transformation, all delivered remotely.

What Are We Most Proud Of?

We’re proud of empowering SMEs to rival industry giants with accessible AI, software, cloud, and ERP solutions, improving customer satisfaction by up to 40%. Our ITECH Consultancy drives strategic technology adoption, and our commitment to remote delivery enables clients worldwide to adopt cutting-edge solutions effortlessly, fostering innovation and sustainability.

Latest Accomplishments

• Q3 2025 Milestone: Launched enhanced AI compliance modules, ensuring zero violations for 15 F&B clients.

• Integration Success: Integrated AI analytics and custom software with CRMs for 20 real estate firms, achieving 25% faster lead conversions.

• Client Spotlight: A Dubai restaurant chain reduced response times by 50% using our chatbots, featured in industry reviews.

• Software & ERP Win: Developed a bespoke inventory management system and ERP for an F&B chain, cutting waste by 30%.

• Cloud & Network Impact: Migrated 10 clients to secure cloud platforms, improving system uptime by 99.9%.

• Consultancy Impact: Guided a real estate startup to an AI- and ERP-integrated workflow, boosting productivity by 20% in Q3 2025.

• Team Expansion: Added cloud and ERP specialists to our remote team, accelerating feature updates.

Join us in revolutionizing real estate and F&B through technology. Contact BIL & Eesh Ltd today to elevate your business with our innovative solutions.